Our Conditions & Castle Information

  • We offer only quality Jumping Castles for hire in Melbourne
  • Our Jumping Castles are  clean and fully covered for weather protection
  • We are   insured with $10,000,000 Public Liabilty Insurance
  • We always plan to setup well before your hire time starts
  • There is no deposit required to make your booking with us
  • Delivery is normally free to most suburbs, please refer to our Delivery web pages
  • Jumping Castles require a flat surface; grass, rocks, concrete, floorboards, carpet
  • The  surface type will determine the  securing equipment required such as sandbags
  • Castles can be set up, inflated and secured within  15 minutes depending on access
  • Access areas must be clear of any items that will hinder a hand trolley with castle
  • If possible, please keep your driveway clear of cars for easier access to unload
  • We might require assistance with the trolleying of the jumping castle if there are steps or uneven ground or tight areas to get passed
  • It is your responsibility to ensure we have enough access to trolley a jumping castle through to its planned set up area. It is  extremely difficult to get a large castle through a normal doorway, so please discuss this with us when making your booking. Large Castles weigh over 150kg and cannot be manoeuvred around or over any obstacles, so please be aware we require at least 1m in width to trolley these castles. If we cannot set up the Jumping Castle due to access restrictions, you will still be   charged $150, payable immediately to cover for our time and booking loss
  • It is also your responsibility to measure up the Jumping Castle area to make sure you have the required room to fit the jumping castle. Nothing should be touching the castle, including trees, plants, power lines, fences, walls as it will get damaged so it is very important to measure the space you are providing. If we arrive to find the Jumping Castle does not freely fit in your area, then we cannot set up the Jumping Castle and you will still be charged $150, payable immediately to cover our time and booking loss.
  • We require access to a normal power point to be within 25m of the castle area
  • For  late pick up after 7.30pm overnight rates apply , please ring for a quote
  • Shoes and jewellery must be removed before entering the jumping castle.
  • No food or drinks  allowed in the jumping castles. A clean jumping castle will keep your guests clean and happy
  • A responsible adult over 18 is required to supervise the castle at all times for Safety and Insurance purposes
  • Every Jumping Castle has a maximum weight allowance & person limit which we will advise you. Please adhere to these conditions because the castle might get damaged and the safety of  your guests could be jeopordised.
  • Any damage to the jumping castle caused by negligence is  chargeable to you, including loss of earnings due to repair down time. Once we set up the Castle and leave it with you, you are in charge and responsible for it
  • Our operators will advise you on what you generally need to watch for to ensure you have a pleasant and safe experience
  • If required,  supervision is available for a seperate additional fee of $40 per hour
  • We have the right to cancel any jumping castle hire
  • There are no cancellation fees, so please let us know ASAP if you cannot go ahead with your hire
  • Payment is to be made by cash, unless other arrangements are made prior.

                             Please ring 0401 678 587 for bookings

     

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